Services We Provide

While each disaster comes with its own unique circumstances and needs, The Salvation Army offers seven basic services to those affected. These form the core of The Salvation Army’s disaster relief program, but are not the limit. Salvation Army services are flexible and may be customized to meet the specific needs of an individual community or a disaster event.

  • FOOD SERVICE: The Salvation Army provides hot meals, snacks and drinks to first responders and those affected by disaster. Feeding sites include Salvation Army corps community centers, camps, shelters and mobile kitchens.
  • DONATIONS MANAGEMENT: During a disaster, The Salvation Army may open warehouses to receive and sort in-kind donations. Salvation Army facilities may also be used as points of distribution for supplies which assist the public in their recovery from a disaster.
  • EMERGENCY ASSISTANCE: During the initial stages of a disaster, The Salvation Army may provide direct financial assistance to people with immediate needs, like food, clothing, shelter and medical assistance.
  • EMOTIONAL AND SPIRITUAL CARE: The Salvation Army has specially trained personnel to provide emotional and spiritual care to those affected by a disaster.
  • DISASTER SHELTER: The Salvation Army may open temporary shelters to provide emergency housing located in a number of places.
  • EMERGENCY COMMUNICATIONS: The Salvation Army supports communications during a disaster through its Salvation Army Team Emergency Radio Network (SATERN). The lack of more traditional means of communication during a disaster makes this a vital service.
  • DISASTER SOCIAL SERVICES: The Salvation Army provides case management to assist those affected by a disaster in meeting long-term recovery needs.